Kealoha ("K") sees the bigger picture of hospitality, and she has the decisive ability to create detailed systems that support an overall vision. K helps clients through the process of concept development and customer journey mapping, and she designs Front of House systems, training programs and staffing strategies that enhance the guest experience.

Beginning at a young age working in her dad's restaurants, K's hospitality background encompasses many types of food and beverage models, including quick service, hotel catering, event management and restaurant operations. Prior to RealFood, K managed facilities for the Hillstone Restaurant Group in Napa Valley before moving east to pursue a Master of Management Hospitality (MMH) at Boston University.

As a key member of the Strategy & Operations team, Steven leans on his years of hospitality experience to help clients achieve their visions of operational success. His keen eye for front of house service excellence and back of house systems, combined with his marketing know-how and creative genius (yes, he’s an artist!) allow him to guide clients to create custom infrastructures and standards to support a successful hospitality business.

Steven’s professional highlights include the W Hotel, where he helped the property earn prominence as a nightlife destination; Trillium Brewing Company during its rise to a top-rated brewery in the world; and alongside James Beard Award nominee Philip Tang for the opening of a new Asian gastropub. A graduate of Newbury College’s hotel restaurant and service management program, Steven has worked in establishments that span the industry, from a luxury private sports club to a Mexican tequila bar, giving him a unique perspective on what’s possible in the world of hospitality.