Video: COVID-19 and Beyond - The Alchemy of Hospitality

Christopher Myers and Joanne Chang, esteemed restauranteurs of the beloved Flour bakery + cafe and Myers + Chang, have been conjuring up meaningful ways to deliver magical dining experiences in the COVID-19 environment.

This influential hospitality couple spoke with Ed Doyle, president of RealFood, about the quest to preserve the one thing hospitality was built on—human connection.

In this video, get insights on:

-Hospitality's ability to connect people across any divide
-Feeding the longing for interpersonal connection
-Energizing the feedback loop with customers in this new environment
-Emphasizing appreciation for both guests and employees

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updated: 1 month ago